{"id":3167,"date":"2024-11-18T17:07:11","date_gmt":"2024-11-18T20:07:11","guid":{"rendered":"https:\/\/docs.procedo.com.br\/easy360\/?p=3167"},"modified":"2024-11-18T17:07:51","modified_gmt":"2024-11-18T20:07:51","slug":"contatos-sem-interacoes-automacoes","status":"publish","type":"post","link":"https:\/\/docs.procedo.com.br\/easy360\/contato\/contatos-sem-interacoes-automacoes\/","title":{"rendered":"Contatos sem intera\u00e7\u00f5es &#8211; Automa\u00e7\u00f5es"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">A automa\u00e7\u00e3o de Contatos sem novas intera\u00e7\u00f5es tem por objetivo controlar as situa\u00e7\u00f5es dos contatos de acordo com a intera\u00e7\u00e3o que s\u00e3o feitas atrav\u00e9s dos hist\u00f3ricos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veja um exemplo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ao ficar 60 dias sem novos hist\u00f3ricos os contatos na situa\u00e7\u00e3o Contato, Novo, Qualificado ser\u00e3o altereados para Inativo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para o exemplo acima, os par\u00e2metros deveriam ser alimentados conforme tabela:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Campo<\/strong><\/td><td>Valor<\/td><\/tr><tr><td>O contato deve ser inativado ap\u00f3s quantos dias sem intera\u00e7\u00f5es? (0 = ilimitado)<\/td><td>60<\/td><\/tr><tr><td>Em qual situa\u00e7\u00e3o ele deve estar para ser verificado?<\/td><td>Contatado, Novo, Qualificado<\/td><\/tr><tr><td>Qual ser\u00e1 a nova situa\u00e7\u00e3o do contato?<\/td><td>Inativo<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"209\" src=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-1024x209.png\" alt=\"Contato sem intera\u00e7\u00e3o\" class=\"wp-image-3169\" srcset=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-1024x209.png 1024w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-300x61.png 300w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-768x157.png 768w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-1536x313.png 1536w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-60x12.png 60w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2-150x31.png 150w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/11\/image-2.png 1761w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Vale a pena destacar que esse \u00e9 apenas um caso de exemplo. Os respons\u00e1veis poder\u00e3o realizar altera\u00e7\u00f5es em todos os campos. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para saber como realizar as altera\u00e7\u00f5es acesse o artigo <em><a href=\"https:\/\/docs.procedo.com.br\/easy360\/configuracao-geral\/parametros-gerais\/\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;Par\u00e2metros Gerais&#8221;<\/a><\/em>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aprendar a criar fluxos automatizados para definir as situa\u00e7\u00f5es dos contatos sem intera\u00e7\u00f5es.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[262,210,263],"class_list":["post-3167","post","type-post","status-publish","format-standard","hentry","category-contato","tag-automacoes-contato","tag-contato","tag-contato-sem-interacao"],"_links":{"self":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/3167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/comments?post=3167"}],"version-history":[{"count":2,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/3167\/revisions"}],"predecessor-version":[{"id":3171,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/3167\/revisions\/3171"}],"wp:attachment":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/media?parent=3167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/categories?post=3167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/tags?post=3167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}