{"id":2578,"date":"2024-05-15T11:31:46","date_gmt":"2024-05-15T14:31:46","guid":{"rendered":"https:\/\/docs.procedo.com.br\/easy360\/?p=2578"},"modified":"2024-11-14T08:58:50","modified_gmt":"2024-11-14T11:58:50","slug":"importacao-de-contato","status":"publish","type":"post","link":"https:\/\/docs.procedo.com.br\/easy360\/contato\/importacao-de-contato\/","title":{"rendered":"Importa\u00e7\u00e3o de contato"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">O&nbsp;recurso de importa\u00e7\u00e3o de contatos facilita o cadastro de novos registros utilizando simplesmente um arquivo de texto separado por \u201c;\u201d (ponto e virgula), vale ressaltar que a maioria dos sistema disp\u00f5em da exporta\u00e7\u00e3o nesse formato&nbsp;(CSV).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-medium-font-size\">Como importar contato?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1) No menu lateral esquerdo acesse a rotina <strong><a href=\"https:\/\/easy.procedo.com.br\/contato\">&#8220;Contato&#8221;<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2) Clique nos 3 pontos e em seguida no menu que foi aberto clique em&nbsp;<strong>\u201cImportar\u201d<\/strong><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a2388968117b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a2388968117b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"150\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-1024x150.png\" alt=\"Clique nos 3 pontos e depois em importar\" class=\"wp-image-2675\" srcset=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-1024x150.png 1024w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-300x44.png 300w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-768x112.png 768w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-1536x224.png 1536w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-2048x299.png 2048w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-60x9.png 60w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-150x22.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3) Na nova p\u00e1gina leia atentamente todas as orienta\u00e7\u00f5es dispon\u00edveis.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a23889681483&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a23889681483\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"245\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-1024x245.png\" alt=\"Informa\u00e7\u00f5es fundamentais para o usu\u00e1rio entender como importar contatos utilizando um documento\" class=\"wp-image-2676\" srcset=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-1024x245.png 1024w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-300x72.png 300w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-768x184.png 768w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-1536x367.png 1536w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-2048x490.png 2048w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-60x14.png 60w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-150x36.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"has-white-color has-cyan-bluish-gray-background-color has-text-color has-background has-link-color wp-elements-bef1cf9678cfd9a26313d8448f36a0f5 wp-block-paragraph\"><strong>ATEN\u00c7\u00c3O:<\/strong> A flag \u201cDesconsiderar a primeira linha\u201d geralmente \u00e9 utilizada para arquivos que possuem cabe\u00e7alho, assim o sistema ir\u00e1 ignorar essa linha do arquivo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4) Para enviar o arquivo CSV clique no bot\u00e3o&nbsp;<strong>\u201cProcurar\u201d<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5) Novas informa\u00e7\u00f5es ser\u00e3o adicionadas a p\u00e1gina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6) Neste passo, voc\u00ea realizar\u00e1 o mapeamento das colunas, ou seja, voc\u00ea ir\u00e1 informar qual coluna do CSV corresponde ao campo do sistema.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a23889681806&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a23889681806\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"342\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-1024x342.png\" alt=\"Preencha as informa\u00e7\u00f5es nas colunas. \" class=\"wp-image-2678\" srcset=\"https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-1024x342.png 1024w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-300x100.png 300w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-768x256.png 768w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-1536x512.png 1536w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-2048x683.png 2048w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-60x20.png 60w, https:\/\/docs.procedo.com.br\/easy360\/wp-content\/uploads\/sites\/6\/2024\/05\/image-4-150x50.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"has-white-color has-cyan-bluish-gray-background-color has-text-color has-background has-link-color wp-elements-3e836f618ee2264d6ba1ad76e782040a wp-block-paragraph\">No arquivo modelo temos v\u00e1rias colunas, por\u00e9m somente algumas s\u00e3o obrigat\u00f3rias. Para saber quais s\u00e3o, observe na tela de importa\u00e7\u00e3o um painel azul com essa informa\u00e7\u00e3o;<br><br>No campos \u201cRegi\u00e3o\u201d, \u201cRamo de Atividade\u201d, \u201cOrigem\u201d e \u201cGrupo de Cliente\u201d dever\u00e1 ser informado o\u00a0<strong>NOME\u00a0<\/strong>do registro e\u00a0<strong>n\u00e3o o c\u00f3digo<\/strong>;<br><br>J\u00e1 no campo \u201cRespons\u00e1vel\u201d, \u00e9 necess\u00e1rio informar o E-mail do usu\u00e1rio no sistema;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8) Ap\u00f3s o mapeamento, clique no bot\u00e3o&nbsp;<strong>\u201cImportar\u201d<\/strong>&nbsp;e voc\u00ea ser\u00e1 direcionado para a p\u00e1gina dos contatos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9) O processo de importa\u00e7\u00e3o continuar\u00e1 em segundo plano e, quando finalizar, voc\u00ea receber\u00e1 um e-mail.<\/p>\n\n\n\n<p class=\"has-text-align-left has-white-color has-cyan-bluish-gray-background-color has-text-color has-background has-link-color wp-elements-6438ba7fce8f4e8cc947d887d2b330b0 wp-block-paragraph\"><strong>ATEN\u00c7\u00c3O<\/strong><br><br><em>Se alguma linha apresentar problemas, um e-mail ser\u00e1 enviado com a descri\u00e7\u00e3o do problema e, em anexo, um novo arquivo CSV somente com as linhas que apresentaram falha;<\/em><br><br><em>N\u00e3o \u00e9 obrigat\u00f3rio&nbsp;utilizar o CSV que est\u00e1 dispon\u00edvel, como dito anteriormente, v\u00e1rios sistemas exportam dados no formato CSV, voc\u00ea pode utiliz\u00e1-los tamb\u00e9m;<\/em><br><br><em>Se o campo C\u00f3digo estiver preenchido, a informa\u00e7\u00e3o de CNPJ\/CPF ser\u00e1 requirida, pois, durante a importa\u00e7\u00e3o, se um cliente com o C\u00f3digo +&nbsp;CNPJ\/CPF for localizado, suas informa\u00e7\u00f5es ser\u00e3o atualizadas, caso contr\u00e1rio o cliente ser\u00e1 cadastrado;<\/em><br><br><em>No cadastro de contato do tipo \u201cPessoa\u201d ser\u00e1 necess\u00e1rio existir pr\u00e9viamente um cadastro do tipo \u201cEmpresa\u201d com o mesmo nome. Caso contr\u00e1rio uma mensagem de erro ser\u00e1 enviada por e-mail.<\/em><br><br><em>Para vincular uma \u201cPessoa\u201d a \u201cEmpresa\u201d, no documento de importa\u00e7\u00e3o as informa\u00e7\u00f5es dever\u00e3o seguir a seguinte regra: (1) cadastro tipo Empresa; (2) cadastro tipo Pessoa.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>O recurso de importa\u00e7\u00e3o de contatos facilita o cadastro de novos registros utilizando simplesmente um arquivo de texto separado por \u201c;\u201d (ponto e virgula), vale ressaltar que a maioria dos sistema disp\u00f5em da exporta\u00e7\u00e3o nesse formato (CSV).<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[170,171],"class_list":["post-2578","post","type-post","status-publish","format-standard","hentry","category-contato","tag-contatos","tag-importar-contato"],"_links":{"self":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/2578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/comments?post=2578"}],"version-history":[{"count":10,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/2578\/revisions"}],"predecessor-version":[{"id":3254,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/posts\/2578\/revisions\/3254"}],"wp:attachment":[{"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/media?parent=2578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/categories?post=2578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.procedo.com.br\/easy360\/wp-json\/wp\/v2\/tags?post=2578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}